We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
ZeekWeb Australia (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, hold, use and disclose personal information when you visit zeekweb.com.au, contact us or use our services. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information you give us when you:
This may include your name, email address, phone number, business name, website address, project details, budget range and anything else you choose to tell us, including the content of chat conversations.
When you browse the site we also collect technical information such as your IP address, browser and device type, pages visited and the site that referred you. We collect this through cookies and analytics tools (see section 07).
We use personal information to:
We do not sell or rent your personal information. We share it only with service providers that help us run our business, and only as needed for the purpose it was collected. These include:
Some of these providers store or process information outside Australia, for example in the United States, the European Union or other countries where they operate. Where we disclose personal information overseas, we take reasonable steps to ensure the provider handles it consistently with the APPs. We may also disclose information where required or authorised by law.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including SSL encryption on this website, access controls on our systems, and keeping software up to date. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
We keep personal information only for as long as we need it for the purposes above or as required by law, and then delete or de-identify it.
We use cookies and similar technologies, including Google Analytics, Google Tag Manager and the Meta Pixel, to measure website traffic and the effectiveness of our marketing. These tools may collect information about your device and how you use the site.
You can block or delete cookies in your browser settings, and opt out of Google Analytics using Google’s browser add-on. Some parts of the website may not work as intended if cookies are disabled.
You can ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. You can also ask us to delete information we no longer need, and you can unsubscribe from marketing messages at any time.
To make a request, email info@zeekweb.com.au. We will respond within 30 days. We may need to verify your identity first.
Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
We may update this policy from time to time. The current version will always be on this page with the date it was last updated.
For questions or complaints about how we handle personal information, contact us:
We will respond to complaints within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This Privacy Policy was last updated on 8 October 2026
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